You can return items to us within 15 days (from the day you receive your shipping confirmation e-mail) and you will be refunded with the payment method you used to place the order.
In the case of jewelry, you must return the item in its original case. Earrings cannot be returned for sanitary reasons.
Please specify your order number by writing it directly onto the parcel you ship your order back in.
If your item appears faulty upon delivery, please contact firstname.lastname@example.org and include photos of the product, in order for us to prompt a partial or full refund.
If you simply changed your mind, you will be only charged the original shipping cost, and will be refunded the whole amount for the product you have purchased within 10 days of returning the item.